← Back to app

Terms of Service

Applies to https://tree.storylegend.app

1. Overview

This document establishes the operational guidelines and user expectations for utilizing the Family Tree Builder web application (“the Service”), operated by StoryLegend. The Service is a browser-based tool for writers, world-builders, OC creators, and tabletop RPG players to build visual relationship maps and family trees for fictional characters. It is intended exclusively for creative and personal use.

2. Terms Acknowledgment

Accessing and utilizing the Service signifies your complete acceptance of these established terms. Disagreement with any provision necessitates immediate cessation of use. These Terms apply to all visitors and users regardless of whether an account has been created.

3. Account Management and Security

An account is not required to use the Service. Without an account, all tree data is stored exclusively in your browser's local storage; we have no access to it and cannot recover it if lost. Creating an account is optional and unlocks cloud sync, multi-device access, sharing, and paid features.

Account holders bear full responsibility for:

  • Safeguarding login credentials
  • Monitoring account activities
  • Preventing unauthorized access

You agree to notify us immediately at support@storylegend.app of any unauthorized use. StoryLegend disclaims liability for any damages resulting from account misuse or credential compromise.

4. Permissible Service Utilization

Users are prohibited from:

  • Engaging in unlawful activities through the Service
  • Violating third-party intellectual property, privacy, or other rights
  • Uploading content that is defamatory, obscene, or harassing
  • Compromising the operational integrity or security of the Service
  • Reverse-engineering, scraping, or extracting Service software
  • Using automated tools to create accounts or generate excessive server load
  • Reselling or redistributing access to the Service without prior written consent

We reserve the right to suspend or terminate accounts that violate this policy at our sole discretion, with or without notice.

5. Financial Arrangements

a. Subscription Framework

The Service provides multiple subscription options, including a free tier, recurring weekly, monthly, and annual Pro plans, legacy one-time Pro passes, a Lifetime Pro option, and optional monthly storage add-ons. By selecting a paid plan, users commit to paying the associated fees as detailed within the application. Current pricing is displayed on the plans page.

b. Renewal Mechanism

Recurring subscriptions (weekly Pro, monthly Pro, annual Pro, and storage add-ons) continue automatically at the end of each billing cycle unless manually cancelled. Charges will match the previously agreed billing amount, subject to any pricing adjustments for which advance notice has been provided.

c. Transaction Processing

All payment transactions are processed by Lemon Squeezy, LLC, a Utah limited liability company that acts as the Merchant of Record for all purchases. Lemon Squeezy — not StoryLegend — appears as the seller on your billing statement and is responsible for collecting applicable taxes and issuing receipts. By completing a purchase you also agree to Lemon Squeezy's Terms of Service. Users are responsible for maintaining current and accurate payment information; failure to do so may result in service interruption. You can manage your payment method via the billing portal at https://storylegend.lemonsqueezy.com/billing.

d. Refund Policy

StoryLegend maintains a limited refund policy. Customers may submit a refund request within 14 days of their initial purchase. All such requests are subject to review and approval at StoryLegend's sole discretion. Refunds will not be processed after the 14-day period has expired. StoryLegend reserves the right to decline refund requests for any reason, including but not limited to extensive service usage or terms of service violations. Because Lemon Squeezy is the Merchant of Record, all eligible refunds are processed through them. This policy is without prejudice to any statutory rights applicable under relevant law. For refund inquiries, contact support@storylegend.app.

e. Pricing Adjustments

StoryLegend reserves the right to modify subscription pricing. We will provide a minimum 30-day advance notification of any changes. Continued use of the Service after such notification will be considered implicit agreement to the new pricing structure.

f. Subscription Termination

Users may cancel subscriptions at any time via the billing portal. Active service continues until the current billing cycle's conclusion. No prorated refunds will be issued for unused periods. Storage add-ons follow the same policy; your storage allowance returns to the base plan level at period end.

6. Your Content

You retain full ownership of all family tree data, character information, images, and other content you create or upload through the Service. By using the Service you grant us a limited, non-exclusive, royalty-free license to store, process, and transmit your content solely to provide the Service to you. We do not sell or share your content with third parties except as required to operate the Service or as required by law.

Cloud data is retained for as long as your account remains active. Upon account deletion, all associated cloud data is permanently removed within 30 days. Locally stored data (no-account mode) is never sent to our servers and remains solely within your control.

You are solely responsible for ensuring your content does not:

  • Infringe any copyright, trademark, or other intellectual property right
  • Violate any applicable law or regulation
  • Contain personal data of identifiable living individuals without their consent
  • Include malicious code, viruses, or other harmful material

7. Sharing and Collaboration

Users may generate share links to make their trees accessible to others. Free users may create public share links, viewable by anyone with the link in read-only mode. Pro users may additionally create private links and invite collaborators with granular permission levels — viewer, commenter, or editor — on a per-tree basis.

You are responsible for managing access to your trees. StoryLegend is not liable for content submitted by collaborators you have invited or for trees inadvertently made public.

8. Intellectual Property Considerations

  • Application software, design, and branding remain the exclusive property of StoryLegend
  • User-created content — trees, characters, uploaded images — maintains full user ownership
  • No intellectual property rights in the Service are transferred through platform usage

9. Account Suspension

Violation of these Terms may result in immediate account suspension or permanent termination at StoryLegend's sole discretion. Accounts terminated for cause are not eligible for refunds on any unused portion of a paid plan.

10. Liability Constraints

The Service is provided “as is” and “as available” with no warranties of any kind, express or implied. StoryLegend does not guarantee uninterrupted or error-free operation and disclaims liability for any indirect, incidental, special, or consequential damages arising from your use of the Service, including loss of data. You are encouraged to export your trees regularly as a precaution. Our total liability for any claim shall not exceed the amount you paid us in the 12 months preceding that claim.

11. User Indemnification

You agree to defend, indemnify, and hold harmless StoryLegend and its officers, employees, and agents from and against any claims, damages, or expenses — including reasonable legal fees — arising out of your use of the Service, your content, or your violation of these Terms.

12. Legal Jurisdiction

These Terms and conditions are governed by and construed in accordance with the laws of Jamaica. Any disputes arising out of or related to the use of the Service will be subject to the exclusive jurisdiction of the courts of Jamaica. If any provision of these Terms is found to be unenforceable, the remaining provisions remain in full force and effect.

13. Terms Modification

StoryLegend retains the right to update these Terms periodically. When we do, we will revise the effective date on this page. For material changes we will make reasonable efforts to notify registered users via the email address on file. Continued usage of the Service after revised Terms are posted implies acceptance of the updated conditions.

14. Age Restrictions

Platform access is exclusively permitted for individuals aged 18 and above. By using the Service you represent that you meet this age requirement. If we become aware that a user is under 18, we will terminate that account promptly.

15. External Service Interactions

The Service may reference, link to, or integrate with external third-party services. StoryLegend bears no responsibility for the content, availability, or practices of any third-party service. Each operates under its own terms and privacy policies.

For details on the third-party providers used to process your personal data, please refer to our Privacy Policy.

Contact Us

If you have any questions about these Terms, please contact us at: support@storylegend.app

Last updated: April 16, 2026